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Section 8: Carnegie Mellon Policies, Procedures & Resources

8.1  University Policy and Expectations

It is the responsibility of each member of the Carnegie Mellon community to be familiar with university policies and guidelines. In addition to this Tepper School MBA Student Handbook the following resources are available to assist you in understanding community expectations:

8.2  Statement of Assurance

Carnegie Mellon University does not discriminate in admission, employment, or administration of its programs or activities on the basis of race, color, national origin, sex, handicap or disability, age, sexual orientation, gender identity, religion, creed, ancestry, belief, veteran status, or genetic information. Furthermore, Carnegie Mellon University does not discriminate and is required not to discriminate in violation of federal, state, or local laws or executive orders.

Inquiries concerning the application of and compliance with this statement should be directed to the vice president for campus affairs, Carnegie Mellon University, 5000 Forbes Avenue, Pittsburgh, PA 15213, telephone 412-268-2056.

Obtain general information about Carnegie Mellon University by calling 412-268-2000.

The Statement of Assurance can also be found on-line at:

8.3     Academic Integrity

All students at Carnegie Mellon must abide by the University’s Policy on Academic Integrity:

Policy Violations
Cheating occurs when a student avails her/himself of an unfair or disallowed advantage which includes but is not limited to:

  1. Theft of or unauthorized access to an exam, answer key or graded work from previous course offerings.
  2. Use of an alternate, stand-in or proxy during an examination.
  3. Copying from the examination or work of another person or source.
  4. Submission or use of falsified data.
  5. Using false statements to obtain additional time or other accommodation.
  6. Falsification of academic credentials.

Plagiarism is defined as the use of work or concepts contributed by other individuals without proper attribution or citation. Unique ideas or materials taken from another source for either written or oral use must be fully acknowledged in academic work to be graded. Examples of sources expected to be referenced include but are not limited to:

  1. Text, either written or spoken, quoted directly or paraphrased.
  2. Graphic elements.
  3. Passages of music, existing either as sound or as notation.
  4. Mathematical proofs.
  5. Scientific data.
  6. Concepts or material derived from the work, published or unpublished, of another person.

Unauthorized assistance refers to the use of sources of support

that have not been specifically authorized in this policy statement or by the course instructor(s) in the completion of academic work to be graded. Such sources of support may include but are not limited to advice or help provided by another individual, published or unpublished written sources, and electronic sources. Examples of unauthorized assistance include but are not limited to:

  1. Collaboration on any assignment beyond the standards authorized by this policy statement and the course instructor(s).
  2. Submission of work completed or edited in whole or in part by another person.
  3. Supplying or communicating unauthorized information materials, including graded work and answer keys from previous course offerings, in any way to another student.
  4. Use of unauthorized information or materials, including graded work and answer keys from previous course offerings.
  5. Use of unauthorized devices.
  6. Submission for credit of previously completed graded work in a second course without first obtaining permission from the instructor(s) of the second course. In the case of concurrent courses, permission to submit the same work for credit in two courses must be obtained from the instructors of both courses.

8.4     Family Educational Rights and Privacy Act (FERPA)

Carnegie Mellon and the Tepper School of Business will not disclose personally identifiable information from your education records without your consent except for directory information and other exceptions specified by the law. Under FERPA, directory information is personally identifiable information that may be disclosed without your consent, unless you specifically request the university not to do so. It is used for purposes like compiling campus directories. If you do not want your directory information to be disclosed, you must notify the HUB in writing within the first 15 days of the semester. Under FERPA, Carnegie Mellon and the Tepper School of Business may release personally identifiable information from your education records without your prior consent to school officials with legitimate education interests. School officials have a “legitimate education interest” if they need to review education records in order to fulfill their professional responsibilities. This policy is available in full online:

8.5       Carnegie Mellon Computing Policy

(The full policy is available online at: Questions concerning this policy or its intent should be directed to the Information Security Office via email (

The purpose of this policy is to set forth guidelines so that members of our community may use the campus network and computing facilities in ways that are responsible and respectful of privacy. These standards of acceptable behavior also extend beyond the campus community into the Internet.

This policy applies to all users of Carnegie Mellon computing systems, including students, faculty and staff, and any others granted the use of university computing resources. It applies to the use of all computing facilities owned, leased, operated or contracted by Carnegie Mellon. As used in this policy, terms such as “computing,” “computing/communications systems,” “computing resources,” etc., refer to all computers, communication systems, and peripherals, software, telephones and systems with similar functions, which are owned by Carnegie Mellon, or which utilize Carnegie Mellon infrastructure such as telephone lines or computer networks.

Respect for Others’ Property and Privacy Rights
Users are responsible to respect copyright agreements and intellectual property ownership. Any material that is the work of another, whether explicitly copyrighted or not, should not be distributed by a user without appropriate acknowledgement and/or permission of the creator; unless permission has been granted by the owner of copyright protected materials, distribution of copyright protected material via the university network or computer systems is prohibited.

Inappropriate behavior in the use of computers is punishable under the general university policies and regulations regarding faculty, students and staff. The offenses mentioned in this policy range from relatively minor to extremely serious, though even a minor offense may be treated severely if it is repeated or malicious.

Certain offenses may also be subject to prosecution under federal, state or local laws.

8.6       Student Grievance Procedures

For all grievances, it is important to follow the correct sequence of meetings with the appropriate individuals. These sequences with participants are described in the following material for both academic and non-academic issues.

Academic Issues
MBA students are urged to discuss initially their concerns directly with the involved parties. If a mutual understanding agreement cannot be reached, the student should bring the issue to the attention of the director or executive director of student services.

If the matter remains unresolved, the executive director of the masters programs will be contacted and may request statements or testimony from all parties involved. The grievance then will be reviewed at the second level in an ad hoc committee composed of faculty members from the Masters Academic Actions Committee (MAAC) and the Masters Educational Affairs Committee (MEAC). This ad-hoc committee will evaluate and present its decision in writing to all parties involved.

Students who wish to appeal the decision of the Ad Hoc Committee, may appeal the decision in writing to the Dean of the Tepper School of Business. The appeal, as the final level in the Tepper School, must be done in a timely manner (two weeks).   Any further appeal is governed by the Carnegie Mellon University regulations for appeals and can be found at:

Non-Academic Issues
MBA students are encouraged to discuss initially their concerns directly with the engaged party: students, staff or faculty. Students are also encouraged to discuss situations with Tepper School staff, and in particular, the executive director of student services, or the executive director of diversity strategies and programs as the final level in the Tepper School.

Students may seek additional support from non-Tepper School resources at the University level. The Graduate Programs Office in Warner Hall, provides support and resources for all Carnegie Mellon graduate students, regardless of college or program. Refer to:

Appeals Process
Academic issues and Non-Academic issues that cannot be resolved through the procedures described above may be appealed to the university level. The appropriate procedure for such appeals may vary depending on the nature of the issue.

A Summary of Graduate Student Appeal and Grievance Procedure is available on the Graduate Education website at:

8.7       Statute of Limitations

Tepper School MBA students are expected to complete their required course sequence in the mini semesters they are offered. MBA students are also expected to maintain the minimum unit requirements outlined in the course load section of this handbook. Students who cannot maintain the pace of the program are expected to take a leave of absence from the program. The expected leave of absence from the MBA program is one year.

Under extraordinary circumstances such as military or public service, family or parental leave, or temporary disability, the Tepper School may approve a more extended leave of absence and return to the program. However, students who are granted an extended leave of absence may be required to accept new graduation and tuition requirements.

Once the time-to-degree limit has lapsed, the student may resume works towards a master’s degree only if newly admitted to a currently offered master’s degree program under criteria

determined by that program.   Please refer to the master’s student status of limitations at:

8.8      "Grandfather" Policy

As the Tepper School updates degree attainment criteria and program policies/protocols; we will communicate explicitly the implication to each MBA class and explain their responsibility to any new policy. The Tepper School MBA handbook will reflect the specific policies and protocols for each MBA class to complete and/or follow in order to successfully graduate.

8.9      Sexual Harassment and Sexual Assault

Carnegie Mellon is dedicated to the free exchange of ideas and the intellectual development of all members of its community. For this exchange and development to take place freely, the institution fosters a positive learning, working, and living environment that promotes the confidence to work, study, innovate and perform without fear of sexual harassment or sexual assault. Carnegie Mellon’s policy against sexual harassment and Sexual Assault is outlined on the policy homepage

8.10    Intellectual Property

The Tepper School adheres to the Intellectual Property Policy guidelines as outlined on the Carnegie Mellon policy home page

8.11       Alcohol

In all circumstances, the university expects students to conduct themselves responsibly, both individually and collectively. Abusive or excessive consumption of alcohol that interferes with the rights of other persons, inflicts personal injury, or causes damage to property will result in severe disciplinary action, including suspension or expulsion.

Carnegie Mellon accepts no responsibility for the direct supervision of social activities organized by its students and student organizations. The university reserves the right, however, to review plans for social events that use university facilities and to set special requirements to ensure that all responsibilities are met. Consumption of alcoholic beverages in classrooms is forbidden.

Following are the rules for social events at the Tepper School in accordance with Carnegie Mellon policy:

  1. Social events may not start until all classes for that day, including evening classes, are over (unless special arrangements are made with the executive director, masters programs), nor may they start before  completion of all exams in the building on that day. The Tepper School does not plan events with alcohol on the day prior to any exam period in any mini.
  2. All social events providing alcoholic beverages must also provide food and non-alcoholic beverages.
  3. Alcoholic beverages are not to be consumed in any public area either owned or controlled by the university (i.e., hallways, lounges, and foyers).
  4. Permission to serve alcoholic beverages at events attended by students can only be obtained from the Carnegie Mellon, dean of student affairs office. A trained staff member or faculty member must take personal responsibility for ensuring that alcoholic beverages are served only to students of legal age before permission will be given.
  5. Consult with the Student Services office for assistance in processing alcohol requests.

After the event, the designated area must be left as tidy as possible. Any damages should be reported to the Student Services office and to Carnegie Mellon Security.

8.12       Health Insurance

All Full-Time students are required to carry health insurance. The charge will appear on your invoice and you are required to take one of the following three actions.

  • Enroll in the basic plan as charged
  • Upgrade the benefit plan by enrolling in the enhanced student health insurance options during the open enrollment period
  • Apply for a waiver from the mandatory plan

In order to qualify for a waiver from the student insurance program, you must be listed as the principal, spouse or dependent in a government, or employer-sponsored plan that meets certain criteria for coverage. The charge for the basic plan will be removed if, and only if, your plan qualifies. Individually purchased plans will not be accepted.  Insurance enrollment information is available on the

University Health Services website at:

8.13      SMART Card/Photo ID Card

All enrolled Carnegie Mellon graduate students are entitled to a SMART Card/Photo ID card.  There are many ways the card can be used around campus including recreation facilities, campus libraries and access to the Tepper building and others buildings on campus.   In addition this card provides access to Port Authority Transit within Allegheny County.   For more information go to:

8.14       Updating Student Information

Students are required to update their personal information (i.e., name changes, address, etc.,) on Student Information Online (SIO)   Official university information is often sent via mail, so to avoid disruption in service, updates should be completed as quickly as possible.

Students are responsible for failure to receive official university notices due to incorrect addresses on file.

8.15      Security and Fire Safety Report Notice

Carnegie Mellon University publishes an annual campus security and fire safety report describing the university’s security, alcohol and drug, sexual assault, and fire safety policies and containing statistics about the number and type of crimes committed on the campus and the number and cause of fires in campus residence facilities during the preceding three years. You can obtain a copy by contacting the Carnegie Mellon Police Department at 412-268-2323. The annual security and fire safety report is also available online at

8.16      CMU ALERT Emergency Notification Services

Students are encouraged to register for CMU-Alert. CMU-Alert sends voice and/or text messages to your registered phone in the event of a campus emergency. Only authorized Carnegie Mellon personnel will be able to send Emergency Alerts to your phone. Your phone number will not be shared or discussed to anyone other than Carnegie Mellon or the vendor providing the service. To register for this service, go to:

For more common weather-related or service (power outage, water service issue) the Tepper School will use multiple means to alert students. E-mails, web notices, classroom announcements, etc., will all be used to identify issues and follow-up. Snow delays and cancellations will also be noted at  and all major television news channels for their community announcements.

For weather-related or service (power outage, water service issue) the Tepper School will use multiple means to alert students. E-mails, web notices, classroom announcements, etc., will all be used to identify issues and follow-up. Snow delays and cancellations will also be noted at and all major television news channels for their community announcements

8.17     Key Offices for Graduate Student Support;

In addition to the Student Services staff in the Tepper School, the Office of the Assistant Vice Provost for Graduate Education, AVPGE, directed by Suzie Laurich-McIntyre, Assistant Vice Provost for Graduate Education, provides central support for graduate students in a number of roles. These include: being an ombudsperson and resource person for graduate students as an informal advisor; resolving formal and informal graduate student appeals; informing and assisting in forming policy and procedures relevant to graduate students; and working with departments on issues related to graduate students and implementation of programs in support of graduate student development.

The Office of the AVPGE often partners with the division of Student Affairs to assist graduate students with their Carnegie Mellon experience. Senior members of the student affairs staff are assigned to each college and are often consulted by the Assistant Vice Provost for Graduate Education and departments onan individual basis to respond to graduate student needs.

The Office of the Assistant Vice Provost for Graduate Education (AVPGE) offers a robust schedule of professional development opportunities. Some are geared towards a specific population (master’s students, PhD students at the beginning of their program, graduate students seeking tenure track positions, etc.) and others are open to all graduate students (time management, balancing, staying healthy). A full schedule of programs can be found at:

The Office of the AVPGE also coordinates several funding programs, and academically focused seminars and workshops that advise, empower and help retain all graduate students, particularly graduate students of color and women in the science and technical fields. The fundamental goals of our programs have been constant:  first, to support, advise and guide individual graduate students as they work to complete their degrees; second, to contribute to the greatest degree possible to the diversification of the academy.   Visit the Graduate Education website for information about:

  • Conference Funding Grants
  • Graduate Small Project Help (GuSH) Research Funding
  • Graduate Student Professional Development: seminars, workshops and resources
  • Graduate Women Gatherings (GWG)
  • Inter-university Graduate Student of Color Series (SOC)

Office of the Dean Student Affairs
The Office of the Dean provides central leadership of the metacurricular experience at Carnegie Mellon. The offices that fall under the division of Student Affairs led by Dean of Student Affairs Gina Casalegno, include:

  • Career and Professional Development Center
  • Counseling & Psychological Services (CAPS)
  • Housing & Dining Services
  • Orientation & First Year Programs (note: for undergraduate students)
  • Office of International Education (OIE)
  • Student Activities
  • Student Life.

Holly Hippensteel, Assistant Dean of Student Affairs, serves as the point person in the division for graduate student resources and concerns. Graduate students will find the enrollment information for Domestic Partner Registration in the Office of the Dean of Student Affairs and on the website. The Office of the Dean of Student Affairs also manages the Emergency Student Loan (ESLs) process.   The Emergency Student Loan service is made available through the generous gifts of alumni and friends of the university. The Emergency Student Loan is an interest-free, emergency-based loan repayable within 30 days. Loans are available to enrolled students for academic supplies, medication, food or other expenses not able to be met due to unforeseeable circumstances.

Assistance for Individuals with Disabilities
Students with disabilities are encouraged to self-identify with Equal Opportunity Services by contacting Larry Powell, 412-268-2013, to access the services available at the university and initiate a request for accommodations.

Graduate Student Assembly (separate from the Graduate Business Association [GBA] in the Tepper School)
Carnegie Mellon Student Government consists of an Executive Branch and a Legislative Branch. This is the core of traditional student government, as governed by the Student Body Constitution. The Executive Branch serves the entire student body, graduate and undergraduate, and consists of one president and four vice-presidents. The Legislative Branch for graduate students, The Graduate Student Assembly (GSA) passes legislation, allocates student activities funding, and otherwise acts on behalf of all graduate student interests. GSA also plans various social opportunities for graduate students and maintains a website of graduate student resources on and off-campus, Each department has representation on GSA and the department rep(s) is the main avenue of graduate student representation of and information back to the graduate students in the department.

Intercultural Communication Center (ICC)
The Intercultural Communication Center (ICC) is a support service offering both credit and non-credit classes, workshops, and individual appointments designed to equip nonnative English speakers (international students as well as students who attended high school in the U.S.) with the skills needed to succeed in academic programs at Carnegie Mellon. In addition to developing academic literacy skills such as speaking, reading and writing, students can learn more about the culture and customs of the U.S. classroom. The ICC also helps international teaching assistants (ITAs) who are non-native English speakers develop fluency and cultural understanding to teach successfully at Carnegie Mellon and provides ITA testing.  

Office of International Education (OIE)
Carnegie Mellon hosts international graduate and undergraduate students who come from more than 90 countries. OIE is the liaison to the University for all non-immigrant students and scholars. OIE provides many services including: advising on personal, immigration, academic, social and acculturation issues; presenting programs of interest such as international career workshops, tax workshops, and cross-cultural and immigration workshops; supporting international and cultural student groups such as the International Student Union and the International Spouses and Partners Organization; maintaining a resource library that includes information on cultural adjustment, international education and statistics on international students in the United States; posting pertinent information to students through email and the OIE website, and conducting orientation programs.

8.18     Key Offices for Health, Wellness and Safety

Counseling & Psychological Services 
Counseling & Psychological Services (CAPS) affords the opportunity for students to talk privately about issues that are significant for them in a safe, confidential setting. Students sometimes feel confused about why they are feeling upset and perhaps confused about how to deal with it. An initial consultation with a CAPS therapist will clarify options and provide a recommendation to the appropriate mental health resource at Carnegie Mellon or the larger Pittsburgh community. CAPS services are provided at no cost. There are, however, limits on the number of sessions. Follow-up psychiatric services and off-campus referrals for longer term therapy are at the client's expense. Appointments can be made in person or by telephone, 412-268-2922.

Health Services
University Health Services (UHS) is staffed by physicians, advanced practice clinicians and registered nurses who provide general medical care, allergy injections, first aid, gynecological care and contraception as well as on-site pharmaceuticals. There is a small visit fee to see the physicians and advanced practice clinicians; nurse visits are free of charge. Fees for prescription medications, laboratory tests, diagnostic procedures and referral to the emergency room or specialists are the student’s responsibility. UHS also has a registered dietician and health promotion specialist on staff to assist students in addressing nutrition, drug and alcohol and other healthy lifestyle issues. In addition to providing direct health care, UHS administers the Student Health Insurance Program. The Student Health insurance plan offers a high level of coverage in a wide network of health care providers and hospitals. It also covers most of the fees for care at Student Health Services. Graduate students should contact UHS to discuss options for health insurance for spouses, domestic partners and dependents. Appointments can be made by visiting UHS’s website or by telephone, 412-268-2157.

University Police
412-268-2323 (emergency only), 412-268-6232 (non-emergency)
The University Police Department is located at 300 South Craig Street, Room 199 (entrance is on Filmore Street).   The department’s services include police patrols and call response, criminal investigations, shuttle and escort services (additional information included in the Parking and Transportation section of the handbook below), fixed officer and foot officer patrols, event security, and crime prevention and education programming. Visit the department’s website for additional information about the staff, escort and shuttle, emergency phone locations, crime prevention, lost and found, finger print services, and annual statistic reports.

Carnegie Mellon University publishes an annual campus security and fire safety report describing the university’s security, alcohol and drug, sexual assault, and fire safety policies and containing statistics about the number and type of crimes committed on the campus and the number and cause of fires in campus residence facilities during the preceding three years. Graduate students can obtain a copy by contacting the University Police Department at 412-268-6232. The annual security and fire safety report is also available online at


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