Focus on the Track
Organizational Learning and Strategic Management
Professor Linda Argote
"Managing knowledge effectively is key to the performance and competitiveness of both entrepreneurial and established organizations. The course examines why some organizations are better than others at learning from experience and developing new knowledge."
Service Operations Management
Professor Mustafa Akan
"The course will examine settings in traditional service businesses such as financial services (banking), retail environments, and transportation (airlines), among others...Special emphasis is placed on the health-care sector, one of the fastest growing sectors of the U. S. economy..."