Website Accessiblity

Student Account & Billing

Whether you are a student who needs a special invoice for your employer or sponsor, a student seeking a tuition payment plan or enrollment verification, or you just want to view your invoice or recent student account activity that has posted to your student account since your last e-bill, the information below may provide the answer.  

Also included below is information about the Tepper School tuition refund policy and federal financial aid adjustments for students who withdraw.

The Hub

Student billing and payments are handled by The HUB, the University’s central enrollment services office. More information may be found on The HUB's website. You may view e-bills and recent account activity, update your address, enroll in E-Pay and E-Refund, request enrollment verification, and view other important academic information on Student Information Online (SIO). SIO may be accessed by logging in with your Andrew ID and password.

HUB Services and Information

Contact the Hub

The HUB
Carnegie Mellon University
5000 Forbes Avenue
Warner Hall
Pittsburgh, PA  15213-3890
Phone:  412-268-8186
Fax:  412-268-8084

Email: thehub@andrew.cmu.edu

Tuition Refund Policy

Tepper School tuition is refunded 100% to students who withdraw by the course drop deadline. After the course drop deadline, tuition is non-refundable and remains charged at 100%. Refer to your program handbook:

*This refund policy does not apply to residents of Maryland participating in programs delivered via distance education. The University's tuition adjustment policy applies to tuition refunds for Maryland residents in these programs.

Federal Financial Aid Adjustments (Federal loan borrowers only)

Federal financial aid is adjusted in the following order on a pro-rated basis as per federal regulations until 60% of the semester is completed.

  • Federal Direct Unsubsidized Loans
  • Federal Perkins Loans
  • Federal Direct Grad Plus Loans

Federal aid adjustments are made irrespective of the above tuition refund policy. Federal financial aid includes Federal Direct Unsubsidized Loans, Federal Perkins Loans and Federal Direct Grad Plus Loans.

Spring 2013 MBA Federal Financial Aid Adjustment Schedule (pdf)

Spring 2013 MSCF Federal Financial Aid Adjustment Schedule (pdf)

Summer 2013 MBA Federal Financial Aid Adjustment Schedule (pdf)

Fall 2013 MBA Federal Financial Aid Adjustment Schedule (pdf)

Fall 2013 MSCF Federal Financial Aid Adjustment Schedule (pdf)

Spring 2014 MBA Federal Financial Aid Adjustment Schedule (pdf)

Spring 2014 MSCF Federal Financial Aid Adjustment Schedule (pdf)

 

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