Student Account and Billing

THE HUB

Student billing and payments are handled by the HUB, Carnegie Mellon University’s central enrollment services office. More information may be found on the HUB's website. You may view e-bills and recent account activity, update your address, enroll in E-Pay and E-Refund, request enrollment verification, and view other important academic information on Student Information Online (SIO). SIO may be accessed by logging in with your Andrew ID and password.

CONTACT THE HUB

The HUB
Carnegie Mellon University
5000 Forbes Avenue, Warner Hall
Pittsburgh, PA  15213-3890
Phone:412-268-8186
Fax:  412-268-8084
Email: thehub@andrew.cmu.edu

HUB SERVICES AND INFORMATION

STUDENT INFORMATION ONLINE

View your invoice or recent student account activity online via the SIO.

Tuition Refund Policy

Tepper School tuition is refunded 100% to students who withdraw by the course drop deadline. After the course drop deadline, tuition is non-refundable and remains charged at 100%. This tuition refund policy is separate from the calculation used to cancel and return federal loan funds when students withdraw.  See the section, “Enrollment-Impact on Loans” on our Federal Direct Education Loans page for more information.”

*This refund policy does not apply to residents of Maryland participating in programs delivered via distance education. Carnegie Mellon University's tuition adjustment policy applies to tuition refunds for Maryland residents in these programs.